Πολιτική επιστροφής χρημάτων

As a customer, you have a legal right to reject product(s) in certain circumstances: damage, an un-notified incomplete order, or simply because it does not match your expectations.

If so, you must notify us at info@playoffside.com within 90 days of receiving the goods, specifying your intention and reason for the return. Items must be returned unused, in their original condition and packaging.

Once we have issued a return approval, you must return the item to us as soon as possible and within a maximum of 90 days from approval.

Shipping costs for returned goods are the customer's responsibility, except in cases of damaged, faulty, or incorrectly supplied goods — in which case return shipping will be refunded.

Non-returnable items: We cannot accept returns on sale items or gift cards.

Exchanges: We do not offer direct exchanges. If you need a different item, please return the original and place a new order.

Refunds: We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded to your original payment method within 5–10 business days. Please note that your bank or credit card company may take additional time to process and post the refund.

We are fully committed to providing you with the best possible service.