Refund policy

As a customer you have a legal right to reject product(s) in certain circumstances: damage, un-notified complete order, or simply because it does not match your expectations…  if so, you shall notify us (contact us at info@playoffside.com) within 90 days after reception of the goods and specify the intention and reason of this return. Once we have given you a return approval, you must return the item to us as soon as possible and within a maximum delay of 90 days.

Shipping costs for returned goods are the customer’s responsibility and will be refunded in case of damaged, faulty or incorrect supplied goods. Unfortunately, we cannot accept returns on sale items or gift cards.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We assure you our total commitment to provide you with the best service.